FREQUENTLY ASKED QUESTIONS

CARE ADVICE

Please wash all clothing inside out at 30 degrees. Iron on reverse. Please do not put your items in the tumble dryer.
Please do not use stain remover on our products.

RETURN POLICY

Each of our items are made and personalised to order therefore we do not accept returns. Please ensure the details provided for personalisation have your desired spellings and punctuation. 

Our clothing and accessories are made with the upmost care and we do triple check every order is just perfect. However, in the event of an item arriving faulty, please contact us to arrange a replacement. 

TURNAROUND TIME

Our current turnaround time is up to 14 working days before dispatch. This does not include weekends or bank holidays.

We do accept rush orders so if you need something for a special occasion or as a gift please send us an email and we will do our best to accommodate you. 

 

©2019 by With Love From Joey-James